Batam Rentals Indonesia Riau Islands Batam

Grand Mercure Batam Centre | Hotel in Batam

| 8.8 (18 Reviews) |  1 Bathroom
Batam Hotel | Grand Mercure Batam Centre

Hotel in Batam

Luxury hotel with a full-service spa and a fitness center
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
Grand Mercure Batam Centre offers 230 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Jalan Raja H Fisabilillah Teluk Tering, Batam, 29461, Indonesia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Bathrobes
  • Toothbrush and toothpaste
  • Private bathroom
  • Shampoo
  • Hair dryer
  • Towels
  • Soap
  • Free toiletries
  • Bidet
Bedroom
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)
  • Slippers
  • Connecting rooms available
  • In-room massage
  • Safe
  • Iron/ironing board
  • Phone
Breakfast
  • 1 poolside bar and 1 bar
  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: IDR 250000 for adults and IDR 125000 for children
  • 24-hour room service
  • 1 restaurant
  • Free bottled water
Parking
  • Free secured, uncovered self parking on site
  • Airport shuttle on request
  • Shopping center shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Front entrance ramp
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible business center
  • Smooth flooring in public areas
  • Wheelchairs available on site
  • Elevator door width (inches): 35
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Elevator
  • Wheelchair-accessible concierge desk
  • Hardwood flooring in room
Activities
  • Adjacent to a golf course
  • Fitness center
  • Outdoor pool
  • Full-service spa
  • Children's pool
General
  • Computer station
  • Ballroom
  • Reception hall
  • Banquet hall
  • Front-desk safe
  • Lockers available
  • Elevator
  • English
  • Chinese (Mandarin)
  • Indonesian
  • TV in lobby
  • Designated smoking areas
  • Romance packages available
  • Couples dining
  • Renovated entire property - June 2025
Guest Services
  • Free cribs/infant beds
  • Children's toys
  • Children's pool
  • Children's games
  • Rollaway/extra beds (surcharge)
  • Outdoor pool
  • Daily housekeeping
  • Concierge services
  • Dry cleaning service
  • Porter/bellhop
  • Change of towels (on request)
  • Luggage storage
  • Wedding services
  • Change of bedsheets (on request)
  • 24-hour front desk
Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Garden
  • Pool sun loungers
  • Dock
Spa
  • Spa open daily
  • 3 treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Couples treatment room(s)
  • Aromatherapy

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for idr 500000 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately idr 250000 for adults and idr 125000 for children airport shuttle fee: idr 195000 per vehicle (one-way, maximum occupancy 4) rollaway bed fee: idr 500000 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, mobile payments, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Wan Ka
Sep 11, 2025 10:12:46 AM
Review Score:   8
Summary: very comfortable hotel, staffs are friendly and helpful. However the gym close a bit early at 8pm.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Suite, 1 Double Bed, City View
Room Size: 689 square feet m2
1 Double Bed
Deluxe Suite, 1 Double Bed, City View

General

Square feet - 689, Digital TV service, Minibar, Electric kettle, Coffee/tea maker, Extra bed count 1, Ping - 19, Square meters - 64, Separate bathtub and shower, Smart TV, Espresso maker, Wardrobe or closet, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Superior Room, 2 Twin Beds, City View
Room Size: 312 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds, City View

General

Ping - 9, Digital TV service, Electric kettle, Square meters - 29, Coffee/tea maker, Shower only, Location - top floor, Square feet - 312, Extra bed count 1, Smart TV, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed, City View
Room Size: 312 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, City View

General

Ping - 9, Digital TV service, Electric kettle, Square meters - 29, Coffee/tea maker, Shower only, Location - top floor, Square feet - 312, Extra bed count 1, Smart TV, Espresso maker, Bed count minimum 1, Bed count maximum 1, City view
Superior Room, 1 King Bed, City View
Room Size: 312 square feet m2
1 King Bed
Superior Room, 1 King Bed, City View

General

Ping - 9, Digital TV service, Electric kettle, Square meters - 29, Coffee/tea maker, Shower only, Location - top floor, Square feet - 312, Extra bed count 1, Smart TV, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 2 Twin Beds, City View
Room Size: 312 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds, City View

General

Ping - 9, Digital TV service, Electric kettle, Square meters - 29, Coffee/tea maker, Shower only, Location - top floor, Square feet - 312, Extra bed count 1, Smart TV, Espresso maker, Bed count minimum 2, City view, Bed count maximum 2
Executive Room, 1 King Bed, City View
Room Size: 474 square feet m2
1 King Bed
Executive Room, 1 King Bed, City View

General

Digital TV service, Minibar, Electric kettle, Coffee/tea maker, Shower only, Ping - 13, Location - top floor, Extra bed count 1, Square feet - 474, Square meters - 44, Smart TV, Espresso maker, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this Grand Mercure Batam Centre pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grand Mercure Batam Centre have a swimming pool?

Yes, this Grand Mercure Batam Centre has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Mercure Batam Centre?

Best-rates for the Grand Mercure Batam Centre starts from $77 per night with includes Designated Smoking Area, Balcony/Terrace, Business Services, Bedding/Linens, Parking, Wellness Facilities, Bar, Breakfast, Laundry, Wheelchair Accessible, Transportation/Shuttle, Sports/Activities, Restaurant, Child Friendly, Internet, Air Conditioner, Pool, View, Accessibility, Spa, Toiletries, Guest Services with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Grand Mercure Batam Centre a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Mercure Batam Centre wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Mercure Batam Centre is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Mercure Batam Centre?

Based on the information reported by the owner or manager, the Grand Mercure Batam Centre indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Mercure Batam Centre?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Mercure Batam Centre are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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